I'm trying to keep the cost of wedding as low as possible and I know that I'm not too much into flowers. So, I (actually we, FH and I) decided to go for silk flowers. One lovely lady here suggested me wedideas.com, we loved that site and FH and I picked out all bridal party flowers together- PERFECT!
BUT, now me being me, Ms. frugal, I looked around on net and came across this site- Budget-Bride.com, again they've beautiful silk flowers, arrangements and all and they had a special package -
$100 package (A bridal bouquet, 3 BMs bouquet, 1 grooms bout, 5 GM, fathers bout, 2 corsages- all for $100)- Isn't it something crazy!!
I read about it (ofcourse on their site) and they explained it why it is so cheap- Appreantely they've left over flowers from other projects (they claim that all flowers are same quality as their regular flowers), special orders etc and they use them to make your bouquet. Also, make it clear that you can not tell them what flowers you want, it'll depend upon the designer, give them all the info about your wedding colors, BMs dresses, theme bla bla bla . They also have lot of reviews from customers who says- they LOVED flowers and the quality was great.
So, all sounds real, WELL NOT.
I ordered my flowers (Total $108 including shipping), they sent me the order no. and confirmation email- ALL good SO FAR. and mentioned the arrival 3 weeks after the shipping.
It's 4 weeks now and NO FLOWERS. I called the company- Phone goes to electronic voice and they ask you to send them email. I sent 3 emails- NO REPLY. I looked at the website to track my order, it shows shipped on Dec 9, no other info as it comes from Canada.
I got panicked and looked at BBB yesterday, they've lot of complaints about this company and BBB called it a fradulent company.
Glad I paid through credit card, I disputed the charge today and hope to get my money back.
Just wanted to let all of you know, look for reviews before you place order from any new place- LESSON LEARNT.
AND DO NOT FALL INTO THIS TRAP.
UPDATE: I got my money back today. YAY. Thanks for all your support.
Now that is horrible. It's good to be honest from the beginning with your clients. First of all dealing my orders, I assure them what is in the picture. If not, I usually let them know UP FRONT that I don' t have access to that particular floral anymore. I do have supplies with me, but the distributor is mainly where I get mines. Just like when someone was looking for spring florals around Thanksging and Xmas time is hard, because most warehouses are limited and put them up until January. Now spring mixes are coming out! If I can't get what is exactly in the photo shoots, I ask that client about alternatives and send photos personally to them and they either ok or ney it. I understand about your frustration, but DAWG NABIT, that was a very good deal Tobemrsnuss. I couldn't bet that package! LOL Wow, that's sad....They just dissapeared? WTF? That's not nice!
Good luck!